Please allow me to introduce you to the people who will be providing you with outstanding service. Every team member here at Chet’s understands that without you, none of us gets to grow and prosper.
Here’s what happens when you call our office to serve you.
When our phones ring we realize you have a situation you want taken care of. We never act as though you’re interrupting our work, like some companies do.
We all know a client’s first impression with a new company starts with the very first contact. That’s why you’ll always hear a friendly, happy, live person answering your calls.
You’ll never have to push one for this, two for that or three for whatever situation you need solved. I just hate going thru that nonsense, don’t you?
After a while you’ll feel like you’re calling a good friend because we know most of our clients on a first name basis. A lot of our clients use multiple services and have been served by the same team for over ten years. Some since the very beginning over 30 years ago.
We always give you a reminder call for each appointment and follow up to make sure you’re thrilled with your service. If not, we do what it takes to make you happy.
When you schedule a FREE inspection or a service you’ll be given a specific time. None of this sometime between 8 AM to 5 PM stuff. We value your time and know you have other things you’d rather be doing than waiting around all day for us to show up. If you’re like me, you’ve had some service people never even show up, much less give you a courtesy call.
Chet’s Termite & Pest Management Staff
All of our termite and pest advisors have been personally trained by me. They know what a stickler I am for thoroughness. So you can expect the best inspection and advice you’ve ever had. We’re never pushy and will always give you advice that’s in your best interest. It’s why we get so many referrals and repeat business.
If you need termite service you’ll be shown pictures of the actual crew members who’ll be coming to rid your home of termites or other pests. We’ll even show you pictures and videos of them actually doing the type of service you need. I’m proud to say I have the most courteous, polite and knowledgeable termite crews in town. I don’t believe in hiring some kid off the street and letting them come practice at your house.
I’ve personally been to hundreds of client’s homes and businesses with each team member before I ever allow them the privilege to serve you.
If you’ve ever had pest control service you know one of the biggest problems is constant turnover. There’s another different person every other month. I understand from many conversations with my clients you’d like to have the same service tech year after year. The average time your technician has been with Chet’s is 12 years and 5 months. I have a long waiting list of people who want to join our team because I supply them with better training, equipment and working environment than anybody in the industry. We both know a happy technician equals well served and happy clients who refer their friends and family.
If you ever have any questions or suggestions you can reach me on my personal cell phone.
Thank you for choosing Chet’s Termite & Pest Management.