“Yesterday I had the pleasure of meeting with your representative, a professional who brings back meaning to the word ‘honesty.’ Your representative examined the areas of my concern, and, to my relief, told me that the damage had been caused by rot rather than by insects, and also, that there were no sign of any insects. His professional manner immediately put me at ease, but the degree of apparent competency he exhibited made me feel confident not only that he had told me the truth, but that I could confidently refer him and Chet’s Termite and Pest Management to my friends!”

Michael E. Ladd
Policeman Tampa,
Florida

“Dear Mr. Rowland: I wanted you to know that I would gladly recommend Chet’s for any ones household pest control needs. I have employed other pest control services in the past but have been far happier with Chet’s than any of the others. They arrived promptly as scheduled and were respectful of my time. Most importantly, they also do a very thorough and effective job. Kenny Hill was my technician and he was very knowledgeable, polite and considerate. He was always tidy and did not leave a mess behind when he worked. In addition, twice he has returned to my home to personally address some concerns I had without making me feel I was inconveniencing him. He always has a smile on his face while answering any questions I may have. The rates were reasonable and I believe highly competitive and an excellent value for the level of service received. I have experienced no problems with your company and have referred others to you as well. It makes me proud to be able to refer a small local business.”

Doris Chiclana

“Today we had Kenny Hill and his assistant, Ralph come by and do our yearly inspection. I was very impressed with them as I have been with all your employees. Hal was,by last year and also did great. Your folks are very thorough and carefully inspected my older home. I work in public service, I am a deputy sheriff, and I realize the importance of being professional. Your guys are always friendly and professional and I have recommended your company many times to friends. My father who is 91 years old first recommended your company to us and we wouldn’t take our business anywhere else. Thanks again.”

Jim Hicks

“I would like to tell you of the outstanding performance and service that was provided by Andrew. He did a great job explaining what he was doing and made sure his work was done right, if not better than right the first time. Also, he is always on time and if he is going to be late I always receive an immediate call, which is much appreciated. I was happy to build a certain trust with him and your company. This made me feel comfortable when I was out of town and knew my service would be done, and my house was in safe, good hands. I also enjoy the service I receive while talking on the phone to your associates. They were always happy to talk with me and fix any scheduling problems. I enjoy being on a first name basis with them and they seem to know who I am and what I need. This is usually hard to find these days and it’s refreshing to work with people who enjoy their work. Thank you for your hard work. If I ever have a termite problem I will definitely call Chet’s and recommend you to anyone.”

Dan Goodspeed
Entrepreneur

“On 7/16/10 Junior and his team stopped by our office to check for bugs. They greeted me and introduced each person. Very sweet and personable as well as professional. Junior explained what he and his team would be doing. They were very easy to talk with and seemed to love their job. Based on my first impression of the company, I would highly recommend their services. Sincerely,”

Elizabeth Ether
Tampa, FL

“I got to tell you, you have a very customer oriented employee with Andrew Munoz. He is fantastic. Andrew has been servicing our pest control needs for over three years, and I just wanted to tell you we appreciate his eagerness to provide us the best care imaginable. He always takes initiative to schedule our bi-monthly service calls and frequently extends himself to ensure that my wife’s concerns about fire ants, carpenter ants, fleas and wasps are taken care of. It is a real pleasure to know that any problem we might be having is quickly and professionally addressed. “I just had the opportunity to put Andrew’s responsiveness to the test again. He, once again, made an outstanding impression. When your office called this past week to schedule Andrew for his service call, I told the scheduler that we had bees and wanted to have Andrew out as soon as possible. After contacting Andrew, she told me that he would be at our house the following evening at 5:30 pm. Does he always work 10-12 hour days? After analyzing the problem, which was more involved than he had anticipated, he volunteered to return the next day with his supervisor. The next day, the two of them worked for nearly an hour to eradicate the beehive in our eaves. My sincere thanks for a job well done! “I’m not sure that if were not for Andrew, and his willingness to go the extra mile, that we would have had the problem taken care of so quickly and completely. Please pass on to him our sincere appreciation.”

J. Frank Wattenbarger
Retired
Tampa, FL

“I became a customer of Chet’s Pest Control this past year and would like to take the opportunity to let you know how pleased I have been with that decision. Marty Hauser is our Pest Control Engineer and has been very successful in eliminating our Carpenter Ants and Pharaoh Ant problem in addition to providing excellent service with our scheduled maintenance visits. Marty is thorough and knowledgeable and is punctual with every appointment, unlike many other home service providers; He is reliable, professional and courteous. “Thank you again for your valued service and quality staff. I look forward to remaining a loyal customer and will gladly recommend Chet’s Termite & Pest Management and Marty to my friends and colleagues.”

Rhonda Coreen
Administrative Assistant
Lutz, FL

“Thank you for your company’s wonderful service and standing behind what you claim. One thing for sure, I have not had a problem with ants of any kind, since my first day of service.“In the past, I’d hired Orkin to get rid of the pharaoh ants when I was renting a condo in Tampa. They’d distributed little ant-buttons where the ants were streaming up the walls and in the ceiling. A month went by and still the pharaoh ants inhabited my little condo. When I complained about the situation, the Orkin representative’s response was to tell me I needed to learn patience that it would take time. I finally came to the opinion that a person living had to make certain concessions to live here…one being that you had to cohabitate with the pharaoh ants. “When I had my new home built a couple years ago, I started having a problem with pharaoh ants right away. There were also fire ant hills in my yard, where they munched away on the new flowers I’d lovingly planted. “I knew better than to call Orkin again. I’d come to the decision that business people just don’t have the ethics they used to have. Then I met you, Chet. Thank God. You presented yourself with the integrity and business ethics of my late Dad. He stood by his word and when he said something, you could “take it to the bank.” “I’m so thankful I decided to give Chet’s Pest Control a chance. Now, my new villa is bug-free and I never have to worry about my cat coming in contact with any kind of dangerous chemicals. The bi-monthly appointments are arranged around my busy work schedule. Your employees have always been highly professional, friendly, and helpful. They always have a smile and are willing to give or receive a friendly chuckle in addition to their patient assistance. “Again, thank you, Chet. For restoring my faith in Florida businesses, and delivering such high-quality service. I’m hopeful to find other business people with your integrity.”

Diana Mullinax
Accountant
Wesley Chapel, FL

“In a world where truly “good customer service” seems harder and harder to find, you have continued to give us the best pest control service I have ever encountered! When you said you were the best…. You proved it to be fact! “Over the years you have treated my personal residence for Subterranean Termites as well as routine bi-monthly pest control. I was so impressed, I asked you to take over the accounts of Lindell VW-Honda, our Collision Repair Center and ultimately Mr. Lindell’s personal residence. You treated his home for termites and most recently for carpenter ants. Well, it appears you did a “perfect” job once again! Many of our employees now use Chet’s Termite & Pest Control for their personal residences. I would not hesitate for an instant to recommend your company to anyone. Your service and professionalism is impeccable.”

Dale Welhoffer
Business Consultant
Tampa, FL