When a homeowner finds out that their house is infested with termites, fleas, roaches, or rats, chances are their first impulse is to call an exterminator and schedule pest control services immediately (which is understandable, of course). No one wants to share their home with creepy crawly critters that can also cause damage to the house’s very own structure.
It does pay, however, to be cautious and methodical when contacting a pest control company. After all, getting rid of insects or other pests is a pretty big job, and it pays to have it done right the first time around.
To ensure you are hiring the most thorough, conscientious company possible, take a look at these questions to ask the pest control company.
1. How Long Have You Been in Business?
Brand-new restaurants or boutiques might be exciting, but when it comes to home services such as pest control, longevity is where it’s at. A company that has been around for decades is a company that is trustworthy, experienced, and committed to providing high-quality services. So be sure to ask them how long they’ve been in business!
2. Is Your Company Licensed, Bonded, and Insured?
This is imperative. If you ask this question and the employee hesitates, stammers, or tries to change the subject, look elsewhere for your pest control services. Proper certifications are essential, and legitimate companies will be happy to provide this proof when you ask.
3. Can I Talk to Your Customers?
Of course, you don’t have to ask the pest control company this question. Instead, it is important to look for testimonials and reviews from both former and current customers to find out more about the pest control company’s overall quality and service.
Some companies post testimonials right on their website. You should also take a peek at review sites such as Angie’s List, Thumbtack and Google. Learn how to spot fake reviews before you do, and pay attention to the company’s responses. Those can tell you a lot about their professionalism – or lack thereof.
4. How Do You Determine the Extent of the Problem?
Naturally, the exterminators will start by asking you questions about the telltale signs of the pests that you’ve reported seeing in your home. They will also want to come out and conduct an inspection. Be sure the company offers a complimentary estimate process or free inspection so you won’t feel obligated to hire them after their in-person visit.
5. Can I Get an Estimate in Writing?
Reputable service providers will always give you a written estimate, that way, everyone knows they are on the same page! Do not agree to simply a verbal estimate. Get it in writing.
And by the same token, don’t let a company representative pressure you into signing a contract right then and there. It’s perfectly OK to take some time, get a few more estimates, and then choose the best company for your needs.
Do You Need a Pest Control Company?
It is worth your while to ask these questions of any pest control company you’re considering hiring. Give yourself peace of mind by doing your homework, and then sit back and relax as the technicians take care of your pest problem!
If you live in the Tampa area, contact Chet’s Pest for a free, 57-point home inspection.